Using social media to build a city: an interview with the City Centre Manager of Exeter, England

by trey on March 27, 2010

Imagine a nearly impossible scenario: your job requires you to pursue the objectives of the city government AND the objectives of the merchants and business owners in the city. In other words, your job requires you to be both a politician and a business man, oh, and a serious community builder, too.

That’s exactly the job John Harvey, City Centre Manager of Exeter, England has. He fulfills the job superbly and in doing so, establishes a powerful model for politicians AND business owners, too. The foundation of the model is a humble leader who actually cares about the people around him. Built on that foundation is active involvement in the community in person and through every available media, including social media.

In our interview, he outlines the steps necessary for cities and communities to thrive in the future (and cautions against “looking backward,” as well). Our interview takes place in the green room at the Exeter Conference Center during the Like Minds 2010 conference which he credits as stimulating £100,000 worth of business for the city.

John Harvey: Twitter | Web

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